Privacy Policy

At DashWord, we prioritize the security and confidentiality of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you utilize our website or translation services.

Information We Collect:

We gather two primary categories of information:

• Personal Information: This encompasses data that can directly identify you, including your name, email address, phone number, company affiliation, and job title. We typically collect this information during the following: 
  • Service quote requests.
  • Contact us with questions or inquiries.
  • Subscribing to our newsletter.
• Non-Personal Information: This includes data that cannot directly identify you, such as browsing behaviour on the Website, IP address, device details, and languages of interest for translation. We collect this information automatically through cookies and other tracking technologies.

How We Use Your Information:

The information we collect allows us to:

• Deliver the requested translation services, catering to your specific needs.
• Send you essential information about our services, including quotes, updates, and special offers (with your consent).
• Respond effectively to your inquiries and requests for information.
• Enhance our Website and Services based on user behaviour and preferences.
• Ensure compliance with legal and regulatory requirements.

Your Control Over Your Information:

You have the right to manage your information. You can:

• Choose to receive marketing emails by clicking the “unsubscribe” link present at the bottom of our emails.
• Request to access, update, or delete your personal information by contacting us at info@dashword.com . We will promptly respond to your request within a reasonable timeframe.

Data Security:

We implement robust security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, it’s important to remember that complete security cannot be guaranteed in any online environment.

Third-Party Service Providers:

We may collaborate with third-party service providers who assist us in operating the Website and delivering the Services. These providers are contractually obligated to maintain the confidentiality and security of your information.

Confidentiality of Translation Content:

We understand the sensitive nature of your translation content. We are committed to maintaining the strictest confidentiality of all documents and data entrusted to us. We will never share your translation content with any third party without your explicit consent.

Data Retention Policy:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and comply with legal requirements. We will securely delete your personal information when it is no longer required.

Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy periodically. We will notify you of any changes by posting the revised Privacy Policy on the Website.

Contact Us:

If you have any questions regarding this Privacy Policy, please don’t hesitate to contact us at info@dashword.com .